Use this before you open the projector. Match each audience to one manual. Hard rule: never show Need support in Host or CSR rooms. Ops support queue is a separate private segment.
| Audience | Manual | App |
|---|---|---|
| SAG staff / ops | ops-admin.html | /portal/admin |
| CSR partners (portal) | csr-sponsor.html | /portal/csr |
| Host leads (portal) | host-node.html | /portal/host |
| Individual givers | public-sponsor.html | the public site |
| CSR prospects | public-csr.html | the public site |
| Host prospects | public-host.html | the public site |
| Families / youth (private) | need-support.html | the public site (+ ops queue) |
Screenshot pack: screenshots.html · Catalog: SCREENSHOT-CATALOG.md
Home → themes → about. Orient everyone to Saving a Generation before portals.
01 — Home · start here for mixed rooms.
Show /portal/login once, then log out between roles so tenant walls stay clear.
10 — Portals login · switch accounts deliberately.
Safeguarding → home → MoU / themes. Say explicitly: Hosts never see Need support.
Home → profile → team. Say explicitly: CSR never sees Need support or ops support queue.
Inbox vs support queue as two stories. Verify a node; glance at audit. Keep family data off shared screens when possible.
Need-support alone. No donate pitch. Schedule separately from Host/CSR demos.
/need-support or /portal/portal/admin/support) in Host or CSR workshops.npm run screenshots with API + both Next apps up.| Need | Action |
|---|---|
| Open hub | open /training/ → index.html |
| Refresh shots | npm run screenshots |
| Browser print · background graphics on | |
| Credentials | DEMO-USERS.md · Password123! |
| Hard rule | Need-support = families + ops only |