SAG operations
Dashboard, inbox & network

Internal staff only. Use the ops console to triage partner intake, keep family Need-support private, verify Host Nodes, and manage engagements. Nav is grouped: Operations · Network · System.

Demo: /portal/login

ops@sag.local / Password123! → lands on §§/portal/portal/admin§§ dashboard

10 — Portals login · shared entry for Ops, CSR, and Host.

Walkthrough

Operations dashboard

Open §§/portal/portal/admin§§. Read the KPI strip (open submissions, support queue, unverified nodes, engagements), then use hub cards or Recent inbox — this is not a second inbox.

11 — Ops dashboard · §§/portal/portal/admin§§

Partner inbox

§§/portal§§/portal/portal/admin§§/inbox§§ — filter by triage status chips and kind. Open a row for structured payload fields, notes, and prev/next in queue.

12 — Inbox · §§/portal§§/portal/portal/admin§§/inbox§§

19 — Inbox detail · triage panel + create engagement.

Support queue (ops only)

§§/portal§§/portal/portal/admin§§/support§§ — Need-support family submissions. Keep this separate from Host/CSR workshops. Do not share screens in mixed rooms.

13 — Support queue · §§/portal§§/portal/portal/admin§§/support§§ — confidential; ops only.

Engagements, nodes & organisations

Match themes ↔ orgs ↔ nodes; verify Host Nodes before fundability; open org/node detail for related engagements.

14 — Engagements · §§/portal§§/portal/portal/admin§§/engagements§§

15 — Host Nodes · §§/portal§§/portal/portal/admin§§/nodes§§

16 — Organisations · §§/portal§§/portal/portal/admin§§/organisations§§

Users roster & audit

Directory of accounts + invite ops users; filter audit by action/user and follow entity links.

17 — Users · §§/portal§§/portal/portal/admin§§/users§§

18 — Audit · §§/portal§§/portal/portal/admin§§/audit§§

⚠ Common mistakes

Mixing inbox and support — partner intake ≠ family Need-support.
Projecting support in Host/CSR rooms — never show Need-support content outside ops.
Using CSR or Host login for ops demos — tenant walls hide global tools.
Skipping audit after verify — check §§/portal§§/portal/portal/admin§§/audit§§ so the room sees the trail.
Treating dashboard as inbox — use Recent strip or open Inbox for full triage.

Quick reference — Ops

Task	Route
Login	/portal/login
Dashboard	§§/portal/portal/admin§§
Partner inbox	§§/portal§§/portal/portal/admin§§/inbox§§
Support (families)	§§/portal§§/portal/portal/admin§§/support§§
Engagements	§§/portal§§/portal/portal/admin§§/engagements§§
Nodes / orgs / users / audit	§§/portal§§/portal/portal/admin§§/nodes§§ · organisations · users · audit

SAG operationsDashboard, inbox & network